|Definitions. In these Conditions, the following definitions apply:
|a day other than a Saturday, Sunday or public holiday in England
|when banks in London are open for business.
|has the meaning set out in clause 2.2.
|these terms and conditions as amended from time to time in
|accordance with clause 16.7.
|the contract between the Customer and the Supplier for the supply of
|Goods and/or Services in accordance with these Conditions.
|Pyramid Trading Ltd and its trading partners registered in England
|and Wales with company number 2361944
|has the meaning set out in clause 5.3.9.
|all documents, products and materials developed by the Supplier or
|its agents, contractors and employees as part of or in relation to the
|Services in any form or media, including without limitation drawings,
|maps, plans, diagrams, designs, pictures, computer programs, data,
|specifications and reports (including drafts).
|the goods (or any part of them) set out in the Order.
|any specification for the Goods, including any related plans and
|drawings, that is agreed in writing by the Customer and the Supplier.
|“Intellectual Property Rights”
|patents, rights to inventions, copyright and related rights, trade
|marks, business names and domain names, rights in get-up, goodwill
|and the right to sue for passing off, rights in designs, database rights,
|rights to use, and protect the confidentiality of, confidential
|information (including know-how), and all other intellectual property
|rights, in each case whether registered or unregistered and including
|all applications and rights to apply for and be granted, renewals or
|extensions of, and rights to claim priority from, such rights and all
|similar or equivalent rights or forms of protection which subsist or
|will subsist now or in the future in any part of the world.
|the Customer’s order for the supply of Goods and/or Services, as set
|out in the Customer’s purchase order form.
|the services, including without limitation any Deliverables, to be
|provided by the Supplier under the Contract as set out in the Service
|the description or specification for Services agreed in writing by the
|Customer and the Supplier.
|the person or firm from whom the Customer purchases the Goods
|Construction. In these Conditions, the following rules apply:
|a person includes a natural person, corporate or unincorporated body (whether or not having separate
|a references to a party includes its successors or permitted assigns;
|a reference to a statute or statutory provision is a reference to such statute or statutory provision as
|amended or re-enacted. A reference to a statute or statutory provision includes any subordinate
|legislation made under that statute or statutory provision, as amended or re-enacted;
|any phrase introduced by the terms including, include, in particular or any similar expression shall be
Basis of contract
|The Order constitutes an offer by the Customer to purchase Goods and/or Services from the Supplier in
|accordance with these Conditions.
|The Order shall be deemed to be accepted on the earlier of:
|the Supplier issuing written acceptance of the Order; or
|any act by the Supplier consistent with fulfilling the Order, at which point and on which date the Contract
|shall come into existence (“Commencement Date”).
|These Conditions apply to the Contract to the exclusion of any other terms that the Supplier seeks to
|impose or incorporate, or which are implied by trade, custom, practice or course of dealing.
|All of these Conditions shall apply to the supply of both Goods and Services except where the application
|to one or the other is specified.
Supply of Goods
|The Supplier shall ensure that the Goods shall:
|correspond with their description and any applicable Goods Specification;
|be of satisfactory quality (within the meaning of the Sale of Goods Act 1979) and fit for any purpose held
|out by the Supplier or made known to the Supplier by the Customer, expressly or by implication, and in
|this respect the Customer relies on the Supplier’s skill and judgment;
|where applicable, be free from defects in design, materials and workmanship and remain so for 24
|months after delivery; and
|comply with all applicable statutory and regulatory requirements relating to the manufacture, labelling,
|packaging, storage, handling and delivery of the Goods.
|The Supplier shall ensure that at all times it has and maintains all the licences, permissions,
|authorisations, consents and permits that it needs to carry out its obligations under the Contract in
|respect of the Goods.
|The Customer shall have the right to inspect and test the Goods at any time before delivery.
|If following such inspection or testing the Customer considers that the Goods do not conform or are
|unlikely to comply with the Supplier’s undertakings at clause 3.1, the Customer shall inform the Supplier
|and the Supplier shall immediately take such remedial action as is necessary to ensure compliance.
|Notwithstanding any such inspection or testing, the Supplier shall remain fully responsible for the Goods
|and any such inspection or testing shall not reduce or otherwise affect the Supplier’s obligations under
|the Contract, and the Customer shall have the right to conduct further inspections and tests after the
|Supplier has carried out its remedial actions.
Delivery of Goods
|The Supplier shall ensure that:
|the Goods are properly packed and secured in such manner as to enable them to reach their destination
|in good condition;
|each delivery of the Goods is accompanied by a delivery note which shows the date of the Order, the
|Order number, the type and quantity of the Goods (including the code number of the Goods (where
|applicable)), special storage instructions (if any) and, if the Goods are being delivered by instalments, the
|outstanding balance of Goods remaining to be delivered; and
|The Supplier shall deliver the Goods:
|on the date specified in the Order or, if no such date is specified, then within 5 days of the date of the
|to the Customer’s premises at Pyramid Trading Ltd, Rotunda Estate, Aldershot, Hampshire GU11 1TG or
|such other location as is set out in the Order or as instructed by the Customer before delivery (“Delivery
|during the Customer’s normal hours of business on a Business Day, or as instructed by the Customer.
|4.3 Delivery of the Goods shall be completed on the completion of unloading of the Goods at the Delivery
|If the Supplier:
|delivers less than 95 per cent of the quantity of Goods ordered, the Customer may reject the Goods; or
|delivers more than 105 per cent of the quantity of Goods ordered, the Customer may at its sole discretion
|reject the Goods or the excess Goods, and any rejected Goods shall be returnable at the Supplier’s risk
|and expense. If the Supplier delivers more or less than the quantity of Goods ordered, and the Customer
|accepts the delivery, a pro rata adjustment shall be made to the invoice for the Goods.
|The Supplier shall not deliver the Goods in instalments without the Customer’s prior written consent.
|Where it is agreed that the Goods are delivered by instalments, they may be invoiced and paid for
|separately. However, failure by the Supplier to deliver any one instalment on time or at all or any defect
|in an instalment shall entitle the Customer to the remedies set out in clause 6.1.
|Title and risk in the Goods shall pass to the Customer on completion of delivery.
Supply of Services
|The Supplier shall from the date set out in the Order and for the duration of this Contract provide the
|Services to the Customer in accordance with the terms of the Contract.
|The Supplier shall meet any performance dates for the Services specified in the Order or notified to the
|Supplier by the Customer.
|In providing the Services, the Supplier shall:
|co-operate with the Customer in all matters relating to the Services, and comply with all instructions of
|perform the Services with the best care, skill and diligence in accordance with best practice in the
|Supplier’s industry, profession or trade;
|use personnel who are suitably skilled and experienced to perform tasks assigned to them, and in
|sufficient number to ensure that the Supplier’s obligations are fulfilled in accordance with this Contract;
|ensure that the Services and Deliverables will conform with all descriptions and specifications set out in
|the Service Specification, and that the Deliverables shall be fit for any purpose expressly or impliedly
|made known to the Supplier by the Customer;
|provide all equipment, tools and vehicles and such other items as are required to provide the Services;
|use the best quality goods, materials, standards and techniques, and ensure that the Deliverables, and all
|goods and materials supplied and used in the Services or transferred to the Customer, will be free from
|defects in workmanship, installation and design;
|obtain and at all times maintain all necessary licences and consents, and comply with all applicable laws
|observe all health and safety rules and regulations and any other security requirements that apply at any
|of the Customer’s premises;
|hold all materials, equipment and tools, drawings, specifications and data supplied by the Customer to
|the Supplier (“Customer Materials”) in safe custody at its own risk, maintain the Customer Materials in
|good condition until returned to the Customer, and not dispose or use the Customer Materials other than
|in accordance with the Customer’s written instructions or authorisation; and
|not do or omit to do anything which may cause the Customer to lose any licence, authority, consent or
|permission upon which it relies for the purposes of conducting its business, and the Supplier
|acknowledges that the Customer may rely or act on the Services.
|If the Supplier fails to deliver the Goods and/or perform the Services by the applicable date, the Customer
|shall, without limiting its other rights or remedies, have one or more of the following rights:
|to terminate the Contract with immediate effect by giving written notice to the Supplier;
|to refuse to accept any subsequent performance of the Services and/or delivery of the Goods which the
|Supplier attempts to make;
|to recover from the Supplier any costs incurred by the Customer in obtaining substitute goods and/or
|services from a third party;
|where the Customer has paid in advance for Services that have not been provided by the Supplier and/or
|Goods which have not been delivered by the Supplier, to have such sums refunded by the Supplier; and
|to claim damages for any additional costs, loss or expenses incurred by the Customer which are in any
|way attributable to the Supplier’s failure to meet such dates.
|If the Goods are not delivered by the applicable date, the Customer may, at its option, claim or deduct 20
|per cent of the price of the Goods for each week’s delay in delivery by way of liquidated damages, up to a
|maximum of 80 per cent of the total price of the Goods. If the Customer exercises its rights under this
|clause 6.2 it shall not be entitled to any of the remedies set out in clause 6.1 in respect of the Goods’ late
|If the Supplier has delivered Goods that do not comply with the undertakings set out in clause 3.1, then,
|without limiting its other rights or remedies, the Customer shall have one or more of the following rights,
|whether or not it has accepted the Goods:
|to reject the Goods (in whole or in part) whether or not title has passed and to return them to the
|Supplier at the Supplier’s own risk and expense;
|to terminate the Contract with immediate effect by giving written notice to the Supplier;
|to require the Supplier to repair or replace the rejected Goods, or to provide a full refund of the price of
|the rejected Goods (if paid);
|to refuse to accept any subsequent delivery of the Goods which the Supplier attempts to make;
|to recover from the Supplier any expenditure incurred by the Customer in obtaining substitute goods
|from a third party; and
|to claim damages for any additional costs, loss or expenses incurred by the Customer arising from the
|Supplier’s failure to supply Goods in accordance with clause 3.1.
|These Conditions shall extend to any substituted or remedial services and/or repaired or replacement
|goods supplied by the Supplier.
|The Customer’s rights under this Contract are in addition to its rights and remedies implied by statute and
|The Customer shall:
|provide the Supplier with reasonable access at reasonable times to the Customer’s premises for the
|purpose of providing the Services; and
|provide such information as the Supplier may reasonably request for the provision of the Services and the
|Customer considers reasonably necessary for the purpose of providing the Services.
Charges and payment
|The price for the Goods:
|shall be the price set out in the Order, or if no price is quoted, the price set out in the Supplier’s published
|price list in force at the Commencement Date; and
|shall be inclusive of the costs of packaging, insurance and carriage of the Goods, unless otherwise agreed
|in writing by the Customer. No extra charges shall be effective unless agreed in writing and signed by the
|The charges for the Services shall be set out in the Order, and shall be the full and exclusive remuneration
|of the Supplier in respect of the performance of the Services. Unless otherwise agreed in writing by the
|Customer, the charges shall include every cost and expense of the Supplier directly or indirectly incurred
|in connection with the performance of the Services.
|In respect of Goods, the Supplier shall invoice the Customer on or at any time after completion of
|delivery. In respect of Services, the Supplier shall invoice the Customer on completion of the Services.
|Each invoice shall include such supporting information required by the Customer to verify the accuracy of
|the invoice, including but not limited to the relevant purchase order number.
|In consideration of the supply of Goods and/or Services by the Supplier, the Customer shall pay the
|invoiced amounts within 90 days of the end of the month following receipt of a correctly rendered
|invoice, or delivery, whichever is later, to a bank account nominated in writing by the Supplier.
|All amounts payable by the Customer under the Contract are exclusive of amounts in respect of valued
|added tax chargeable from time to time (“VAT”). Where any taxable supply for VAT purposes is made
|under the Contract by the Supplier to the Customer, the Customer shall, on receipt of a valid VAT invoice
|from the Supplier, pay to the Supplier such additional amounts in respect of VAT as are chargeable on the
|supply of the Goods and/or Services at the same time as payment is due for the supply of the Goods
|If a party fails to make any payment due to the other party under the Contract by the due date for
|payment, then the defaulting party shall pay interest on the overdue amount at the rate of 4% per annum
|above HSBC’s base rate from time to time. Such interest shall accrue on a daily basis from the due date
|until the date of actual payment of the overdue amount, whether before or after judgment. The
|defaulting party shall pay the interest together with the overdue amount. This clause shall not apply to
|payments that the defaulting party disputes in good faith.
|The Supplier shall maintain complete and accurate records of the time spent and materials used by the
|Supplier in providing the Services, and the Supplier shall allow the Customer to inspect such records at all
|reasonable times on request.
|The Customer may at any time, without limiting any of its other rights or remedies, set off any liability of
|the Supplier to the Customer against any liability of the Customer to the Supplier, whether either liability
|is present or future, liquidated or unliquidated, and whether or not either liability arises under the
Intellectual property rights
|In respect of the Goods and any goods that are transferred to the Customer as part of the Services under
|this Contract, including without limitation the Deliverables or any part of them, the Supplier warrants that
|it has full clear and unencumbered title to all such items, and that at the date of delivery of such items to
|the Customer, it will have full and unrestricted rights to sell and transfer all such items to the Customer.
|The Supplier assigns to the Customer, with full title guarantee and free from all third party rights, all
|Intellectual Property Rights in the products of the Services, including for the avoidance of doubt the
|The Supplier shall obtain waivers of all moral rights in the products, including for the avoidance of doubt
|the Deliverables, of the Services to which any individual is now or may be at any future time entitled
|under Chapter IV of Part I of the Copyright Designs and Patents Act 1988 or any similar provisions of law
|in any jurisdiction.
|The Supplier shall, promptly at the Customer’s request, do (or procure to be done) all such further acts
|and things and the execution of all such other documents as the Customer may from time to time require
|for the purpose of securing for the Customer the full benefit of the Contract, including all right, title and
|interest in and to the Intellectual Property Rights assigned to the Customer in accordance with clause 9.2.
|All Customer Materials are the exclusive property of the Customer.
|The Supplier shall keep the Customer indemnified against all liabilities, costs, expenses, damages and
|losses (including but not limited to any direct, indirect or consequential losses, loss of profit, loss of
|reputation and all interest, penalties and legal costs (calculated on a full indemnity basis) and all other
|professional costs and expenses) suffered or incurred by the Customer as a result of or in connection
|any claim made against the Customer for actual or alleged infringement of a third party’s intellectual
|property rights arising out of, or in connection with, the manufacture, supply or use of the Goods, or
|receipt, use or supply of the Services, to the extent that the claim is attributable to the acts or omissions
|of the Supplier, its employees, agents or subcontractors;
|any claim made against the Customer by a third party for death, personal injury or damage to property
|arising out of, or in connection with, defects in Goods, to the extent that the defects in the Goods are
|attributable to the acts or omissions of the Supplier, its employees, agents or subcontractors; and
|any claim made against the Customer by a third party arising out of or in connection with the supply of
|the Goods or the Services, to the extent that such claim arises out of the breach, negligent performance
|or failure or delay in performance of the Contract by the Supplier, its employees, agents or
|This clause 10 shall survive termination of the Contract.
JH v2 11/04/2019 During the term of the Contract and for a period of 6 years thereafter, the Supplier shall maintain in force, with a reputable insurance company, professional indemnity insurance, product liability insurance and public liability insurance to cover the liabilities that may arise under or in connection with the Contract, and shall, on the Customer’s request, produce both the insurance certificate giving details of cover and the receipt for the current year’s premium in respect of each insurance.
|The Supplier shall keep in strict confidence all technical or commercial know-how, specifications,
|inventions, processes or initiatives which are of a confidential nature and have been disclosed to it by the
|Customer, its employees, agents or subcontractors, and any other confidential information concerning
|the Customer’s business, its products and services which the Supplier may obtain. The Supplier shall only
|disclose such confidential information to those of its employees, agents and subcontractors who need to
|know it for the purpose of discharging its obligations under the Contract, and shall ensure that such
|employees, agents and subcontractors comply with the obligations set out in this clause as though they
|were a party to the Contract. The Supplier may also disclose such of the Customer’s confidential
|information as is required to be disclosed by law, any governmental or regulatory authority or by a court
|of competent jurisdiction.
|This clause 12 shall survive termination of the Contract.
|Without limiting its other rights or remedies, the Customer may terminate the Contract:
|in respect of the supply of Services, by giving the Supplier one month’s written notice; and
|in respect of the supply of Goods, in whole or in part at any time before delivery with immediate effect by
|giving written notice to the Supplier, whereupon the Supplier shall discontinue all work on the Contract.
|The Customer shall pay the Supplier fair and reasonable compensation for any work in progress on the
|Goods at the time of termination, but such compensation shall not include loss of anticipated profits or
|any consequential loss.
|Without limiting its other rights or remedies, in respect of the supply of Services, the Supplier may
|terminate the Contract by giving the Customer one month’s written notice. For the avoidance of doubt,
|the Supplier may not terminate the Contract if it relates to the supply of Goods.
|In any of the circumstances in these Conditions in which a party may terminate the Contract, where both
|Goods and Services are supplied, that party may terminate the Contract in respect of the Goods, or in
|respect of the Services, and the Contract shall continue in respect of the remaining supply.
|Without limiting its other rights or remedies, the Customer may terminate the Contract with immediate
|effect by giving written notice to the Supplier if:
|the Supplier commits a material breach of the terms of the Contract and (if such a breach is remediable)
|fails to remedy that breach within 14 days of receipt of notice in writing to do so;
|the Supplier repeatedly breaches any of the terms of the Contract in such a manner as to reasonably
|justify the opinion that its conduct is inconsistent with it having the intention or ability to give effect to
|the terms of the Contract;
|the Supplier suspends, or threatens to suspend, payment of its debts or is unable to pay its debts as they
|fall due or admits inability to pay its debts or (being a company or limited liability partnership) is deemed
|unable to pay its debts within the meaning of section 123 of the Insolvency Act 1986 or (being an
|individual) is deemed either unable to pay its debts or as having no reasonable prospect of so doing, in
|either case, within the meaning of section 268 of the Insolvency Act 1986 or (being a partnership) has any
|partner to whom any of the foregoing apply;
|the Supplier commences negotiations with all or any class of its creditors with a view to rescheduling any
|of its debts, or makes a proposal for or enters into any compromise or arrangement with its creditors
|other than (where a company) for the sole purpose of a scheme for a solvent amalgamation of the
|Supplier with one or more other companies or the solvent reconstruction of the Supplier;
|a petition is filed, a notice is given, a resolution is passed, or an order is made, for or in connection with
|the winding up of the Supplier (being a company) other than for the sole purpose of a scheme for a
|solvent amalgamation of the Supplier with one or more other companies or the solvent reconstruction of
|the Supplier (being an individual) is the subject of a bankruptcy petition or order;
|a creditor or encumbrancer of the Supplier attaches or takes possession of, or a distress, execution,
|sequestration or other such process is levied or enforced on or sued against, the whole or any part of its
|assets and such attachment or process is not discharged within 14 days;
|an application is made to court, or an order is made, for the appointment of an administrator or if a
|notice of intention to appoint an administrator is given or if an administrator is appointed over the
|Supplier (being a company);
|the holder of a floating charge over the assets of the Supplier (being a company) has become entitled to
|appoint or has appointed an administrative receiver;
|a person becomes entitled to appoint a receiver over the assets of the Supplier or a receiver is appointed
|over the assets of the Supplier;
|any event occurs, or proceeding is taken, with respect to the Supplier in any jurisdiction to which it is
|subject that has an effect equivalent or similar to any of the events mentioned in clause 13.4.3 to clause
|the Supplier suspends or ceases, or threatens to suspend, or cease, to carry on all or a substantial part of
|its business; or
|the Supplier (being an individual) dies or, by reason of illness or incapacity (whether mental or physical), is
|incapable of managing his own affairs or becomes a patient under any mental health legislation.
|Termination of the Contract, however arising, shall not affect any of the parties’ rights and remedies that
|have accrued as at termination.
|Clauses which expressly or by implication survive termination of the Contract shall continue in full force
Consequences of termination
On termination of the Contract for any reason, the Supplier shall immediately deliver to the Customer all Deliverables whether or not then complete, and return all Customer Materials. If the Supplier fails to do so, then the Customer may enter the Supplier’s premises and take possession of them. Until they have been returned or delivered, the Supplier shall be solely responsible for their safe keeping and will not use them for any purpose not connected with this Contract.
|Neither party shall be in breach of the Contract nor liable for delay in performing, or failure to perform,
|any of its obligations under it if such a delay or failure result from an event, circumstances or cause
|beyond its reasonable control (“Force Majeure Event”).
|The Supplier shall use all reasonable endeavours to mitigate the effect of a Force Majeure Event on the
|performance of its obligations.
|If a Force Majeure Event prevents, hinders or delays the Supplier’s performance of its obligations for a
|continuous period of more than 10 Business Days, the Customer may terminate the Contract immediately
|by giving written notice to the Supplier.
|Assignment and other dealings.
|The Customer may at any time assign, transfer, mortgage, charge, subcontract or deal in any other
|manner with all or any of its rights or obligations under the Contract.
|The Supplier may not assign, transfer, mortgage, charge, subcontract, declare a trust over or deal in any
|other manner with all or any of its rights or obligations under the Contract without the prior written
|consent of the Customer. 16.2 Notices.
|Any notice or other communication given to a party under or in connection with the Contract shall be in
|writing, addressed to that party at its registered office (if it is a company) or its principal place of business
|(in any other case) or such other address as that party may have specified to the other party in writing in
|accordance with this clause, and shall be delivered personally, or sent by pre-paid first class post or other
|next working day delivery service, commercial courier, or fax.
|A notice or other communication shall be deemed to have been received: if delivered personally, when
|left at the address referred to in clause 16.2.1; if sent by pre-paid first class post or other next working
|day delivery service, at 9.00 am on the second Business Day after posting; if delivered by commercial
|courier, on the date and at the time that the courier’s delivery receipt is signed; or, if sent by fax, one
|Business Day after transmission.
|The provisions of this clause shall not apply to the service of any proceedings or other documents in any
|Severance. If any provision or part-provision of the Contract is or becomes invalid, illegal or
|unenforceable, it shall be deemed modified to the minimum extent necessary to make it valid, legal and
|enforceable. If such modification is not possible, the relevant provision or part-provision shall be deemed
|deleted. Any modification to or deletion of a provision or part-provision under this clause shall not affect
|the validity and enforceability of the rest of the Contract.
|Waiver. A waiver of any right or remedy under the Contract or law is only effective if given in writing and
|shall not be deemed a waiver of any subsequent breach or default. No failure or delay by a party to
|exercise any right or remedy provided under the Contract or by law shall constitute a waiver of that or
|any other right or remedy, nor shall it prevent or restrict the further exercise of that or any other right or
|remedy. No single or partial exercise of such right or remedy shall prevent or restrict the further exercise
|of that or any other right or remedy.
|No partnership or agency. Nothing in the Contract is intended to, or shall be deemed to, establish any
|partnership or joint venture between the parties, nor constitute either party the agent of the other for
|any purpose. Neither party shall have authority to act as agent for, or to bind, the other party in any way.
|Third parties. A person who is not a party to the Contract shall not have any rights to enforce its terms.
|Variation. Except as set out in these Conditions, no variation of the Contract, including the introduction of
|any additional terms and conditions, shall be effective unless it is agreed in writing and signed by the
|Governing law. The Contract, and any dispute or claim arising out of or in connection with it or its subject
|matter or formation (including non-contractual disputes or claims), shall be governed by, and construed
|in accordance with the law of England and Wales.
|Jurisdiction. Each party irrevocably agrees that the courts of England and Wales shall have exclusive
|jurisdiction to settle any dispute or claim arising out of or in connection with this Agreement or its subject
|matter or formation (including noncontractual disputes or claims).
For any queries regarding our service, please contact us: Phone: 01252 334081 Email: firstname.lastname@example.org